Our Services
A Step-By-Step Roadmap To Success
Your One-Stop Lighting And Control Agency
Training & Education
We offer live, in-person trainings and CEU’s complete with certifications and hands-on equipment. Please reach out to us if you have a specific topic and date in mind. If you can’t make it, peruse on your own time with Lightflix, our on-demand training library from WLEC, and our manufacturer line card.
Contractor & Distributor Sales
This team is your go-to for any supply and installation processes after your project’s initial design phase. Our Contractor and Distributor Sales Team is armed with expert product knowledge and a full understanding of your role within the sale.
Customer Service
Our Customer Service Team is proactive, thorough, and highly responsive. We promise to respond within 24 hours – or get you to the right person.
Field Service Technicians
Our field service team is made up of all US Army Veterans certified for control systems startups. Our experts are on-call for any job issues in the San Diego, Costa Mesa, and Inland Empire areas. From the design phase to installation to troubleshooting, they are there for you from your project’s start to finish. Ask us about system design and startup trainings.
Lighting Controls
Well-trained personnel with the most up-to-date knowledge supporting you in design, budgeting, bill of materials, and ordering for any commercial or residential control systems. We provide training, job site visits, and technical expertise for the best system for your project.
Quotations
Our quotes team understands you need quotes quickly and priced competitively to fit your project’s timeline and budget. You can be sure to rely on this team for any questions. Their technical expertise and meticulous attention to detail ensure complete bills of material.
Specification Sales & Support
If you are an architect, designer, or just someone with a vision, our Specifications team can help distinguish what is the most appropriate solution for any aesthetic and budget. The team boasts expertise in both lighting and controls and are available for job site visits, programming assistance, and one-line diagrams.
Photometric Services
Western is happy to provide photometric services to lighting designers for any lighting project. Along with a complete bill of material with analytical lighting data, you will receive a rendered drawing specific to your project’s location, area, and style. Impress your customer with a well-rounded view of how the completed project will look.
Marketing
Our manufacturer lines, dealers, distributors, and other industry-affiliated organizations are welcome to collaborate with Western on digital marketing efforts, including but not limited to social media posts, industry blogging, event invitations, and informational fliers. Get with our marketing specialist to discuss the best ways to reach your audience effectively.
